Jitadet's Privacy Policy — Your data is completely secure

1 Introduction

Welcome to Jitadet. We are committed to providing players in Bangladesh with a safe, transparent, and trustworthy online gaming experience. This Privacy Policy explains how Jitadet collects, stores, processes, and protects your personal data.

This policy applies to all Jitadet services — including the website, mobile app, Live Casino, slots, bingo, casino, and Sports Betting. Please read this Privacy Policy carefully before using Jitadet.

By using our platform, you agree to this Privacy Policy. If you have any concerns, please contact our support team.

2 What Information We Collect

Jitadet collects only the data necessary to provide services, ensure security, and meet legal obligations. The categories of data we collect are listed below:

No additional data beyond the above is collected. Jitadet does not collect sensitive information (such as religion or political views) without your explicit consent.

3 How We Collect Information

Jitadet collects data through several methods. Each method is transparent and carried out with your knowledge.

• Direct Registration: Information you provide directly when creating an account.
• KYC verification process: From documents uploaded for identity verification.
• Payment Transactions: Through payment processors at the time of deposits and withdrawals.
• Platform Usage: When you play games, place bets, or participate in promotions.
• Cookies & Tracking Technologies: Technical data collected automatically while browsing the website.
• Support Contact: When contacting support via live chat, email, or any other channel.

4 Purpose of Data Use

Jitadet uses your data only for specific, legitimate purposes. These purposes are clearly outlined below:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To verify age and ensure responsible gaming compliance.
• To enhance your gaming experience based on your preferences.
• To send you relevant promotions, bonus offers, and updates (where consent has been given).
• To provide customer service and technical support.
• To fulfill legal obligations and meet regulatory requirements.
• To improve the security and performance of the platform.

Jitadet never sells your data to third parties for marketing purposes. If we ever need to use your data for a new purpose, you will be notified in advance and your consent will be obtained where required.

5 Data Sharing Policy

Jitadet strictly limits data sharing. Your data may only be shared in the following circumstances:

• Payment Processors: Financial information required to process transactions is shared through secure channels.
• Identity Verification Services: With authorized verification bodies as part of the KYC process.
• Law enforcement agencies: Only the minimum necessary data, when required by court order or legal obligation.
• Technology Partners: Service providers essential to platform operations (bound by strict confidentiality agreements).

Outside the exceptions listed above, Jitadet does not share your personal data with any third party. All partners are required to adhere to Jitadet's strict privacy standards.

6 Cookie Policy

The Jitadet website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To understand site performance and usage patterns (anonymously).
• Marketing Cookies: To show you relevant offers — only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

7 Data Retention & Periods

Jitadet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: minimum 5 years (legal requirement).
• KYC documents: up to 5 years after account closure.
• General data for closed accounts: automatically deleted after 2 years.
• Customer service communication logs: retained for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

8 Security Measures

Jitadet employs industry-standard security technologies and practices to protect your data. Our security framework is summarized below:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for sensitive data stored in our databases.
• Two-Factor Authentication (2FA) option.
• 24/7 security monitoring and detection of unusual activity.
• Regular security audits and penetration testing.
• Strict access controls — only authorized staff may access specific data.

9 Minor Protection

Jitadet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from minors.

• Age verification is mandatory at registration.
• If there is any doubt, age is re-verified through KYC documentation.
• Accounts suspected of belonging to a minor are suspended immediately.

If a parent believes their child has created an account on Jitadet, please contact us immediately at [email protected]. We will take prompt action.

10 Third-Party Services

Jitadet's platform uses certain third-party services — such as game software providers, payment gateways, and analytics tools. These service providers may have their own privacy policies.

• Jitadet works only with trusted and verified third parties.
• All partners are contractually bound to uphold Jitadet's privacy standards.
• We recommend reading the privacy policies of any third-party sites before visiting them.
• Jitadet is not responsible for what happens on external sites.

11 Policy Updates

Jitadet may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or through the website.

Continued use of Jitadet after any changes are made constitutes acceptance of the updated policy. We recommend checking this page regularly.

Last Updated: January 2026. We always display the date of the latest update clearly at the top.

12 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to the Jitadet support team. We're available 24/7.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website
• FAQ: Frequently Asked Questions FAQ page You Will Receive

Use the channels above to request access to, correction of, or deletion of your data. We typically respond to all requests within 72 hours.