Jitadet's Terms and Conditions — Know this before using the platform

1 General Terms & Conditions

Jitadet is an international online gaming platform operating under a valid license. These Terms and Conditions ("Terms") govern the relationship between Jitadet and all of its users ("Players").

By using Jitadet's website or app, opening an account, or playing any game, you are deemed to have accepted these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using Jitadet's services.

Jitadet reserves the right to modify these Terms at any time. Updates will be announced on the website, and continued use of the service following any changes will be considered acceptance of the revised Terms.

• These Terms are governed by the laws of Bangladesh and applicable international regulations.
• Any disputes will be handled through an arbitration process.
• Jitadet reserves the right to refuse service to any user at any time.
• Both the English and Bengali versions of these Terms are valid; in the event of any conflict, the Bengali version shall prevail.

2 Account Register

The following requirements must be met to open an account on Jitadet. All information provided during registration must be truthful, complete, and your own.

• You must be at least 18 years old to register.
• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• You must provide your correct name, date of birth, mobile number, and email address during registration.
• Keeping your account password secure is entirely your responsibility.
• Any suspicious activity on your account must be reported to Jitadet Support immediately.
• You may not allow any other person to access or use your account.

3 Identity Verification (KYC)

Jitadet complies with international anti-money laundering (AML) policies. As a result, withdrawals above certain thresholds or specific account activities may require identity verification (KYC).

• A copy of your National ID (NID), passport, or driving licence may be required.
• A utility bill or bank statement may be requested as proof of residence.
• Withdrawals may be delayed until KYC verification is complete.
• All submitted documents are kept strictly confidential and used solely for verification purposes.

Once KYC is completed, account verification is typically processed within 24–72 hours. For urgent matters, users may contact the support team directly.

4 Deposits & Withdrawals

Deposits and withdrawals on Jitadet can be made via mobile banking, bank transfer, or approved e-wallets. All payment transactions are processed through encrypted channels.

• The minimum deposit amount varies by payment method.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 12–48 hours.
• If an active bonus is in place, all wagering requirements must be met before a withdrawal can be processed.
• Jitadet reserves the right to delay or withhold withdrawals in cases involving suspicious transactions.
• Jitadet does not charge any processing fee on deposits; however, your payment provider may apply their own fees.

5 Bonuses & Promotions

Jitadet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are displayed alongside the offer. Please read them carefully before claiming any bonus.

• The welcome bonus is available to new players only and can be claimed once per account.
• To withdraw bonus funds, you must meet the applicable wagering requirements (typically 5x–30x).
• Bonuses must be used within a specified timeframe after being awarded; expired bonuses will be forfeited.
• Multiple bonuses cannot be combined unless the offer explicitly states otherwise.
• Jitadet reserves the right to modify or cancel any bonus program at any time.
• Attempting to abuse or fraudulently claim bonuses may result in account suspension.

6 Betting Rules

The following general rules apply across all Jitadet products, including Sports Betting, Live Casino, slots, and bingo.

• Once a bet is confirmed, it cannot be changed or cancelled, unless a cash-out option is explicitly available.
• Any bet left incomplete due to a technical error will be voided and the amount refunded.
• Odds in live betting can change rapidly; the odds displayed at the time of bet confirmation are final.
• Jitadet reserves the right to void any bets placed at odds that were clearly issued in error.
• Any attempt to fix matches or influence outcomes through dishonest means will result in permanent account closure.
• Detailed rules for each game are available on the respective game page.

7 Prohibited Activities

The following activities are strictly prohibited on Jitadet and will result in immediate action.

• Operating multiple accounts under the same identity.
• Using automated bots, scripts, or artificial intelligence to play any game.
• Registering under multiple identities to exploit the bonus system.
• Using the platform for money laundering or any form of illicit fund transfers.
• Harassing, intimidating, or defrauding other users.
• Attempting to complete the KYC process using false or inaccurate information.
• Attempting to hack or gain unauthorized access to Jitadet's systems.

8 Account Closure & Suspension

Jitadet reserves the right to temporarily suspend or permanently close any account at any time, for any reason. However, if an account is closed without valid cause, any remaining balance will be refunded.

• Users may request account closure at any time.
• All pending bets must be settled before an account can be closed.
• Balances and bonuses associated with accounts closed due to terms violations may be forfeited.
• A maintenance fee may apply to accounts that have been inactive for an extended period (typically 12 months).

9 Privacy & Data Protection

Jitadet takes your personal data seriously. All information we collect, store, and use is handled in accordance with our Privacy Policy.

• Your information is never sold to third parties.
• Your information is used solely for service delivery and legal compliance purposes.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy Read.

10 Responsible Gaming

Jitadet believes gaming is for entertainment, not addiction. We always encourage our players to play responsibly.

• Each player can set their own deposit limits.
• A cooling-off period can be set for a temporary break.
• A self-exclusion option is available for players who need a longer break.
• Players under the age of 18 are strictly prohibited from participating.

For more details, visit our Responsible Gaming Page View.

11 Right to Amend Terms

Jitadet reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, users will be notified via their registered email address or through a notice on the website.

Continued use of Jitadet after any changes have been made will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact

If you have any questions about these Terms and Conditions or need clarification on any point, please contact our support team. Our team is available 24 hours a day, 7 days a week.

For more information, visit our FAQ Page View or About Us Read the page.